Labels in Custom Search

Posted by: Phil Liao, Software Engineer

Last month we demonstrated how to specify URL patterns in your CSE. We now explain another powerful concept in Custom Search: labels, which are also known as refinements. Labels are typically displayed above the search results.

Let's revisit our I Love Veggies search engine. When the user searches for "eggplant", we display some categorical refinements above her search results such as: recipes, nutrition, farmer's markets, and growing tips. When she clicks the "recipes" refinement, for example, our CSE emphasizes eggplant recipes in her search results.

To make refinements, do the following:

1. Create refinement labels.

To add a refinement to your custom search engine, go to the Refinements tab in the control panel, then click the Add Refinement button. Enter a refinement label and its associated keywords, and choose how to prioritize the labeled sites. You can enter one of our predefined refinements or create one of your own.

2. Tag sites with refinement labels.

Once you have configured your refinements, go to the Sites tab in the control panel. Choose some sites (URL patterns) using the checkboxes, then choose a label from the Label actions drop-down list. You can attach any number of labels to each site. For example, if a site includes nutritional information with its recipes, you could label it with both the "recipes" and the "nutrition" refinements. Labeling your sites properly enables your users to find sites that are relevant to each refinement. In addition, by showing meaningful labels under each search result, you enable your users to find similar results quickly. The Custom Search Help Center has helpful hints on how to choose good refinements.

And this is how to create refinements and assign their labels to your sites using the Custom Search control panel. We'll show you advanced refinement management using XML in another post soon.

Making the most with AdSense

Posted by: Talia Brodecki, AdSense Product Marketing

If you're currently making money from CSE with AdSense, here are a few optimization tips to help you improve your current performance. (If you're not already earning money this way, scroll down to learn more about how you can start doing so, using your search box.)

1) Search box placement: Search boxes should be easy to find, typically under the header or on the left navigation bar, to encourage users to simply search for what they're looking for instead of spending time browsing through your content. Try to keep your search box in the same place on every page so users know where to return for future searches.

2) Two search boxes per page: For pages with a lot of content, we recommend placing two search boxes per page - one at the top of the page where users can immediately go to to find what they're looking for and one at the bottom of the page where users can quickly search for something else after reading the content on the page. You can track the performance of each by creating a custom channel.

3) iFRAME: By choosing to host the search results, you can integrate search results and ads within your site so users don't leave your site when they perform a search. If users don't find what they're looking for in the search results, they can easily click to another section of your site through your site's template.

4) Search box on search results page: Remember to place another search box on your search results page in the case that a user wants to perform another search.

5) Ad placement: For better monetization, we recommend choosing to place ads at the top & right of the search results for added visibility.

6) Appearance customization: Customize the search results with your site's colors to match the look and feel.

If you aren't using AdSense, we encourage you to sign up and get paid for every valid click on ads you're already showing. Just go to the Make Money link in the CSE control panel and fill out the short form to sign up for an account. If you already have an AdSense account, you can easily link the two to start earning money immediately.

Now then -- better go figure out what to buy with all that extra cash. ;)

Custom Search on Google Help Centers

Posted by: Christine Moschella, Online Operations

Custom Search Engines (CSEs) are powerful tools for searching over the pages of your site, as well as providing links to your favorite resources across the web. Because they provide great search functionality with the option to specify a subset of Google's web index, they're perfect for us to use in our Google Help Centers.

We've rolled out CSEs to many of our product Help Centers already, including the Custom Search Help Center, and we're also using it on our main Google Help page.

The Help Center search engines use several key features of CSEs such as refinements and labels to identify result sources, and Subscribed Links for certain help queries, like this one in the Analytics Help Center.

Because Help Center searches will now include content from product pages, developer documentation, Google blogs, and help groups, we hope that search will be an even more effective tool to help you find answers to your Google product questions. For example, failed searches - searches that don't return any results - decreased by 23% on the Analytics Help Center after we added a CSE.